An order fulfillment by a catalog retailer, a procedure that takes an order from point of initiation by the customer to point of fulfillment by a delivered product is an example of a ___.
A) operational chimney
B) functional silo
C) directional array
D) work process
E) strategic alliance

Question

Quizplus · Accepted Answer

The process of taking an order from the customer and delivering the product is a work process. An operational chimney, functional silo, directional array, or strategic alliance do not accurately describe this process.

An Order Fulfillment by a Catalog Retailer, a Procedure That