The four steps of the control process are: establish objectives and standards; ___; compare results with objectives and standards, and ___.
A) measure actual performance; take corrective action as needed
B) develop alternative systems; take corrective action as needed
C) revise unmet objectives; pay for the losses
D) set new objectives; evaluate results
E) measure actual performance; monitor results

Question

Quizplus · Accepted Answer

The missing steps in the control process are to measure actual performance and take corrective action as needed. It is important to establish objectives and standards, measure actual performance, and compare results with objectives and standards in order to determine whether corrective action is needed. If there is a gap between actual performance and the established objectives and standards, corrective action must be taken in order to bring performance back in line with the desired level. Choice A is the correct answer because it accurately completes the control process.

The Four Steps of the Control Process Are: Establish Objectives