Which of the following statements characterizes the thinking that emerged from the Hawthorne studies?
A) If jobs are properly designed and proper incentives provided,predictable results will follow.
B) Workers will perform their jobs as they are told to and will maximize their output so as to increase their pay.
C) Concern for the worker will lead to greater worker satisfaction,which will then lead to increased output.
D) Workers generally dislike work and need to be closely supervised to ensure adequate productivity.
E) People are motivated primarily by money.

Question

Quizplus · Accepted Answer

The Hawthorne studies showed that productivity increased not just because of changes in lighting and other environmental factors, but also because workers felt that management cared about their well-being. This led to increased worker satisfaction, which in turn led to increased output. Therefore, the thinking that emerged from the Hawthorne studies characterized concern for the worker as a key factor in improving productivity.

Which of the Following Statements Characterizes the Thinking That Emerged