The four key terms in Hammer's definition of "work process" are "group," "together," "result," and "organization."

Name: The four key terms in Hammer's definition of "work process" are "group," "together," "result," and "organization."
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Michael Hammer's definition of a "work process" emphasizes the terms "inputs," "outputs," "value," and "customer," focusing on how work processes transform inputs into outputs that have value for the customer.

The Four Key Terms in Hammer's Definition of "Work Process