According to a survey by the market research firm, Michelson & Associates, customers abandon a retail store for which of the following reasons?
A) price fixing and false advertising
B) poor service and product dissatisfaction
C) product modification and excessive service charges
D) employee grievances and poor working standards
E) poor quality products and price fixing

Question

Quizplus · Accepted Answer

The survey by Michelson & Associates suggests that customers abandon a retail store primarily due to poor service and product dissatisfaction. Option A, C, D, and E are not mentioned as reasons for customer abandonment in the survey.

According to a Survey by the Market Research Firm, Michelson