In reengineering core processes, managers should do all of the following except A) evaluate the validity of the organization's mission. B) evaluate all tasks for the core processes. C) search for ways to eliminate unnecessary tasks or work. D) search for ways to eliminate delays, errors, and misunderstandings. E) search for efficiencies in how work is shared and transferred among people and departments.

Question

Quizplus · Accepted Answer

Evaluating the validity of the organization's mission should not be done solely in the context of reengineering core processes. It is a broader strategic consideration that should be done independently. The other options (B, C, D, and E) are all important steps that managers should take when reengineering core processes.

In Reengineering Core Processes, Managers Should Do All of the Following