When an auto industry manager raves about plans for a new car design and fails to see the flaws in the model,he is engaging in this.
A)Confidence overload.
B)Selective perception.
C)Filtering.
D)Emotional dissonance.

Question

Quizplus · Accepted Answer

The manager is selectively perceiving only the positives of the new car design and ignoring any potential flaws or criticisms. This is a common cognitive bias known as selective perception. Confidence overload (A) may contribute to this bias, but it is not the specific term for this behavior. Filtering (C) refers to intentionally or unintentionally altering information by selectively presenting or withholding it. Emotional dissonance (D) refers to the conflict between one's true emotions and the emotions that are expected or required in a certain situation.

When an Auto Industry Manager Raves About Plans for a New