Active listening is enhanced by developing ________ with the speaker.
A)a personal friendship
B)apathy
C)sympathy
D)empathy

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of another person. Developing empathy with the speaker allows active listening to take place as the listener is better able to understand and connect with the speaker's message. A personal friendship or apathy may create biases or distractions that prevent effective listening, and sympathy may only involve feeling sorry for the speaker without truly understanding their perspective.

Active Listening Is Enhanced by Developing ________ with the Speaker