When two members of a team are having a personal conflict, the team leader takes on this role.

Question

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The team leader should act as a conflict manager when two team members are having a personal conflict. This involves identifying the underlying issue, mediating between the parties involved, and finding a solution that satisfies all parties. The role of a conflict manager is to ensure that the conflict does not escalate and to maintain a positive working environment for the entire team.

When Two Members of a Team Are Having a Personal