Two main changes that today's managers must deal with are ________.
A)changes in employees' attitudes due to Generation Y education
B)increasing importance of customers and social media
C)increasing need for customer service and legal demands
D)political skills and decision-making skills

Question

Quizplus · Accepted Answer

The increasing importance of customers and social media is a major change that managers have to deal with in today's business environment. This trend requires managers to focus more on building strong customer relationships and engaging with customers through social media platforms to maintain a competitive edge. Options A, C, and D may also be relevant but are not as significant as option B.

Two Main Changes That Today's Managers Must Deal with Are