All of the following are strategies for competitive advantage except _____.
A) Differentiation
B) Innovation
C) Operational effectiveness
D) Customer leadership

Question

Quizplus · Accepted Answer

Customer leadership is not a commonly recognized strategy for achieving competitive advantage. Instead, companies generally focus on differentiation (offering a unique product or service), innovation (introducing new and improved products or processes), and operational effectiveness (streamlining internal processes to reduce costs and improve quality) to gain an edge over their competitors.

All of the Following Are Strategies for Competitive Advantage Except