Which of the following statements regarding informed users of information system (IS) and information technology (IT) is true?
A) Informed users almost invariably work for the IT department.
B) Being an informed user is less important today than it was in the past because IT providers offer extensive help and support.
C) Most employees who have experience surfing the Web or working with computers qualify as informed users.
D) Informed users enhance an organization by providing feedback regarding the applications and technologies used by the organization.

Question

Quizplus · Accepted Answer

Informed users play a critical role in enhancing an organization's effectiveness by providing feedback regarding the applications and technologies used by the organization. They can offer insights into how to improve the use of technology to improve business processes, which can ultimately create a competitive advantage. Being an informed user is still important despite the availability of extensive help and support from IT providers as it allows for proactive and constructive feedback. It is also not the case that informed users only work for the IT department or that experience surfing the web or working with computers automatically qualifies someone as an informed user.

Which of the Following Statements Regarding Informed Users of Information