_________ is an effectiveness metric.
A) Customer satisfaction
B) Delivery length
C) Employee turnover
D) Order entry time

Question

Quizplus · Accepted Answer

Customer satisfaction is an effectiveness metric as it measures how well a company is meeting the needs and expectations of its customers, which is crucial for long-term success. Delivery length, employee turnover, and order entry time are all efficiency metrics.

_________ Is an Effectiveness Metric