Morton's Steakhouse used __________ as a social CRM system.
A) Facebook
B) LinkedIn
C) Pinterest
D) Twitter

Question

Quizplus · Accepted Answer

Morton's Steakhouse used Twitter as a social CRM system by monitoring and responding to customer complaints, feedback, and reservations through direct messaging and mentions on the platform. Twitter also allowed Morton's to engage with customers and build relationships through promotions and special offers.

Morton's Steakhouse Used __________ as a Social CRM System