ERP CRM and ERP SCM are interorganizational systems.

Question

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ERP CRM (Customer Relationship Management) and ERP SCM (Supply Chain Management) are interorganizational systems that integrate information flow among different organizations in a supply chain network. CRM focuses on managing customer interactions and relationships, while SCM focuses on managing the flow of goods and materials across the supply chain. These systems are designed to improve collaboration, coordination, and efficiency among different organizations in the supply chain network.

ERP CRM and ERP SCM Are Interorganizational Systems