Whereas productivity is considered the major efficiency measure in both manufacturing and services,"value creation" should be the target ________ measure.
A)scaling
B)profitability
C)competitive
D)break-even
E)effectiveness

Question

Quizplus · Accepted Answer

While productivity and profitability are important measures, "value creation" should be the target measure as it captures the overall effectiveness of a business in creating value for its customers. Value creation takes into account factors such as innovation, customer satisfaction, and quality, which are important for long-term success and growth of a business.

Whereas Productivity Is Considered the Major Efficiency Measure in Both