The process of alternative dispute resolution utilizes mediation or arbitration, but does so only after direct attempts to negotiate agreements between the conflicting parties have failed.
Correct Answer:
Verified
Q24: _ presents a message in a manner
Q25: No one should lose in a principled
Q26: Communication is the glue that binds together
Q27: _ is that which is based on
Q28: _ is the process of sending and
Q30: Changing reward systems is a way of
Q31: The "telling" error occurs when the parties
Q32: Mediation usually includes a formal hearing in
Q33: Until the other party's reservation point is
Q34: Efficient communication occurs when _.
A) the manager
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