Mark asks his colleague Steve,"Don't you think employees should be promoted on the basis of seniority?" Steve responds,"It seems to you that they should,I take it?" This is an example of ________.
A)communication transparency
B)active listening
C)a mixed message
D)information filtering
E)communication noise

Question

Quizplus · Accepted Answer

Steve's response indicates that he is actively listening to Mark by reflecting back what he perceives Mark's opinion to be, which is a key component of active listening.

Mark Asks His Colleague Steve,"Don't You Think Employees Should Be