Which of the following examples illustrates a firm that has achieved competitive advantage through quality?
A) A firm that invests less on its production processes
B) A firm that focuses on producing zero defect products
C) A firm that uses technology to deliver products to its customers well in advance
D) A firm that has adequate resources to adapt to different customer needs and preferences
E) A firm that incurs less expenditures than its competitors,enabling it to charge lower prices than its competitors
Correct Answer:
Verified
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