Which of the following is true of total quality management?
A)It makes quality principles part of the organization's strategic objectives.
B)It is applied only to a few aspects of operations.
C)It applies exclusively to the managers.
D)It applies to the inputs of a system.
E)It is a one-time improvement process.

Question

Quizplus · Accepted Answer

Total quality management involves making quality a part of the entire organization's strategic objectives and goals. It is not restricted to only a few aspects of operations or solely to managers. It involves improving every aspect of the system and is an ongoing process rather than a one-time improvement.

Which of the Following Is True of Total Quality Management