If an employee does not exhibit a desired behavior,a manager might use ________.
A)negative reinforcement to increase the recurrence of the behavior
B)shaping to guide the employee to learn the desired behavior
C)positive reinforcement by reducing the threat of a punishment
D)reflexive behavior to encourage positive results

Question

Quizplus · Accepted Answer

Shaping is a process of guiding an individual to learn a desired behavior by reinforcing small steps toward the goal behavior. This technique can be used when an employee is not exhibiting a desired behavior, and the manager wants to guide them toward learning the behavior. The other options would not be effective in encouraging the desired behavior. Negative reinforcement may increase the recurrence of an undesired behavior, positive reinforcement without punishment may not be strong enough to encourage the desired behavior, and reflexive behavior may not be applicable in this situation.

If an Employee Does Not Exhibit a Desired Behavior,a Manager