Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace.Which of the following should be the first step to be implemented in the program?
A)making employees aware of the assumptions and biases they may have
B)teaching people specific skills on how to communicate effectively with their fellow employees
C)increasing employees' sensitivity and openness to those who are different from them
D)training employees on how to work effectively in a diverse work environment

Question

Quizplus · Accepted Answer

Before employees can effectively communicate, understand, and appreciate diversity, they must first understand their own biases and assumptions about others. Therefore, making employees aware of their assumptions and biases should be the first step in the diversity skills training program.

Executives at Macromix Have Initiated a Diversity Skills Training Program