Herzberg developed his two-factor theory by
A) examining his own feelings and perceptions as a worker.
B) observing workers in actual work settings.
C) analyzing and interpreting survey responses.
D) asking the opinions of key executives and managers in work settings.

Question

Quizplus · Accepted Answer

Herzberg developed his two-factor theory by analyzing and interpreting survey responses from employees, which helped him identify factors that led to job satisfaction and dissatisfaction.

Herzberg Developed His Two-Factor Theory by