Juan is the controller at his company and, as such, must make sure that he and all the other managers operate within their budgets. The workers in Juan's department can no longer keep up with the work load and a new position is needed. However, Juan's budget will not cover the salary for an additional person. Juan's dilemma is known as

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Juan's dilemma is an example of role conflict, as he is experiencing a conflict between the demands of his role as a controller to operate within budget and the need for an additional worker in his department.

Juan Is the Controller at His Company And, as Such