Which of the following are customer costs at the customer level?
i. Regular sales calls
ii. Customer inquiries
iii. Acceptance of sales order
iv. Provision of samples to customers

Question

Quizplus · Accepted Answer

Regular sales calls, customer inquiries, and provision of samples to customers all involve direct interaction between the business and the customer at the customer level. Acceptance of sales order, on the other hand, is a cost incurred by the business in the order fulfillment process, not by the customer. Therefore, choices i, ii, and iv are the only customer costs.

Which of the Following Are Customer Costs at the Customer