A customer has placed an order with Cyborg Computers for a custom-made computer. However, as a result of a system error, the order was lost. It took the sales representative three days to locate the order again. Once the order was located, the sales representative sent the order to the production department. This error is likely to negatively affect which of the following?
A) Production lead time and delivery time
B) Customer response time and order receipt time
C) Customer response time and delivery time
D) Order receipt time and delivery time
Correct Answer:
Verified
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