Jasmine Coy is a barista at Tosa Cafe, which is known for its quality coffee. Her manager has set a very difficult cost target. As a result, Jasmine uses lower quality coffee beans which results in poor quality coffee. This is an example of

Question

Quizplus · Accepted Answer

This is an example of goal incongruence because the manager's cost target is in conflict with the cafe's reputation for quality coffee, and Jasmine is sacrificing quality in order to meet the cost target. Budget slack refers to intentionally overestimating expenses in a budget, lack of employee empowerment is not a relevant factor in this scenario, and there is no indication that short range budgeting is the cause of this issue.

Jasmine Coy Is a Barista at Tosa Cafe, Which Is