Harry, an employee at Global Corp., has recently joined the company and is being trained at present. However, he is not able to communicate well with his trainer, Barbara. As a result, Barbara feels that Harry does not have the appropriate attitude or the will to work. She speaks to Harry about the matter, but feels that Harry is not sincere enough in his statements since his past behavior has prejudiced her. In this scenario, Barbara's _____ processes do not allow her to interpret Harry's statements correctly.

Question

Quizplus · Accepted Answer

Perception is the process of receiving and interpreting information. Such processes are not perfectly objective. They are subjective, because people's self-interested motives and attitudes toward the sender and the message bias their interpretations.

Harry, an Employee at Global Corp