Taisa Was a Massage Therapist Who Ran a Successful Business

Taisa was a massage therapist who ran a successful business from her home. One of her long-time clients, Greg, owed her a considerable sum of money relating to unpaid massage therapy sessions. Greg was reluctant to pay because he was unhappy with the services he had received. Which of the following is true?

A) If her primary concern is to keep costs low, Taisa should commence a civil action against Greg as soon as possible.
B) If her primary concern is to preserve her relationship with Greg, Taisa should consider an alternative form of dispute resolution.
C) Taisa needs to commence a civil action, as alternative forms of dispute resolution are not available in commercial disputes.
D) If her primary concern is to ensure the dispute is kept private, Taisa should commence a civil action against Greg.
E) If her primary concern is the ability to appeal the decision made, Taisa should consider an alternative form of dispute resolution.