Chuck manages the front-end crew at a fast food restaurant. For most of his crew, this is their first job so they have very few job skills but also seem reluctant to perform. In this situation, Chuck should use the ________ style.
A) telling
B) selling
C) participating
D) delegating

Question

Quizplus · Accepted Answer

The telling style is most effective when the employees have low job skills and are new to the job. Chuck needs to be clear and direct about what needs to be done and how it should be done. This style involves giving specific instructions and closely supervising employees to ensure tasks are completed as expected. As the employees gain more experience and become more confident, Chuck can then switch to a different leadership style.

Chuck Manages the Front-End Crew at a Fast Food Restaurant