Over the years, managers at Wilson's Retail have discovered that the sales staff in the retail areas have the best insights into what customers want and how they shop. Wilson's uses these insights to design its retail spaces and decide which products to stock. To make the sharing of information easier, Wilson's encourages an open communication network, where information flows freely between and among staff and managers. Which one of the following communication networks does Wilson's use?

Question

Quizplus · Accepted Answer

Wilson's Retail uses an all-channel network for communication, as indicated by the open communication system where information flows freely among all members of the organization, including staff and managers. This network allows for the most participative environment, where everyone can share insights and information without hierarchical barriers.

Over the Years, Managers at Wilson's Retail Have Discovered That