The nurse has gone to her nursing union to complain about the working conditions at her hospital. The nurse complains of long shifts without breaks due to a shortage of staff. The complaint this nurse has made is an important step in protecting her rights as a worker and ensuring client safety. What is the name of the complaint process that can occur between the union member and management?

Question

Quizplus · Accepted Answer

The complaint process that can occur between the union member and management is called a grievance. This is a formal process where the union represents the member and raises concerns or disputes with management regarding working conditions, wages, benefits, or disciplinary action. The purpose of a grievance is to resolve the issue through communication, negotiation, and mediation, and avoid the need for litigation or strikes.

The Nurse Has Gone to Her Nursing Union to Complain