Which step in the FOCUS process asks the question, "What is the problem?"

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The FOCUS process is a quality improvement approach where each letter stands for a step in the process: Find a process to improve, Organize a team that knows the process, Clarify current knowledge of the process, Understand causes of process variation, and Select the process improvement. The first step, "Find a process to improve," is where the question, "What is the problem?" is asked, to identify the specific issue or process that needs improvement.

Which Step in the FOCUS Process Asks the Question, "What