Bennis, Benne, & Chin (1969) defined three strategies that change agents may use to promote change in groups or organizations. Which strategy is being used in the following statement? "I know our unit will get through this change. Everyone is rational and knows that change has to occur if we are to protect client safety because we are not doing that right now. We can start training on the new transfer equipment immediately by holding in-services on all three shifts."

Question

Quizplus · Accepted Answer

The rational-empirical strategy is being used in this statement, as the change agent is presenting logical reasons for why the change is necessary and proposes a practical solution for implementing it. The other answer choices do not fit with the tone or content of the statement.

Bennis, Benne, & Chin (1969) Defined Three Strategies That Change