Sonia Soans is corporate trainer. One of her favorite ways to start a training program is to present a case study and encourage members to think of the case in depth and discuss it amongst each other. Using the results of the activity she understands the baseline measures of the group's functioning. During one of her recent sessions, she observed that the group came to a consensus very quickly. However, when asked to present their views, the team members were not too confident and appeared to be under an illusion of unanimity. From the scenario, we can say that this group experienced ________.
A) diversity
B) groupshift
C) role conflict
D) groupthink
E) social loafing

Question

Quizplus · Accepted Answer

The scenario describes a group that came to a consensus quickly but individual members did not express their views confidently, indicating a possibility of groupthink. Groupthink is a phenomenon where the desire for harmony or conformity in a group results in irrational or dysfunctional decision-making.

Sonia Soans Is Corporate Trainer