The HR department at Bailey Services is considering offering telecommuting as an option to some experienced employees. At a meeting to formalize the move, the heads of the different departments met with Laura Watson, the HR manager. Laura, who thought this meeting would be a short one, was proven wrong when all the members, who had previously agreed that telecommuting would work in their company, began coming up with divergent views. By the end, two divisions claimed having major concerns about allowing employees to telecommute, and those in favor of it were equally vocal. This scenario depicts the operation of ________.
A) conformity
B) groupshift
C) role conflict
D) groupthink
E) social loafing

Question

Quizplus · Accepted Answer

Groupshift occurs when, during a group discussion, members' positions tend to become more extreme than their initial, individual inclinations. In this scenario, although initially in agreement, the group members' views on telecommuting diverged significantly as the discussion progressed, indicating a shift towards more extreme positions.

The HR Department at Bailey Services Is Considering Offering Telecommuting