William Davies, a guest relations executive at a five star deluxe hotel, regularly interacts with bureaucrats, politicians, celebrities, and other prosperous individuals. He feels that all rich people are kind, hardworking, and friendly. Which of the following is Davies most likely to be characterized by?
A) confirmation bias
B) self-serving bias
C) randomness error
D) halo effect
E) hindsight bias

Question

Quizplus · Accepted Answer

Davies' perception of all rich people as kind, hardworking, and friendly is a classic example of the halo effect, which is the tendency to assume that if someone has one positive trait, they must have other positive traits as well. Davies is allowing his positive impression of these rich individuals to influence his overall judgment of them, without necessarily having objective evidence to support these beliefs.

William Davies, a Guest Relations Executive at a Five Star