In order to make their firm a learning organization, managers should ________.
A) increase the number of hierarchical levels in the organization
B) avoid the use of cross-functional teams
C) penalize mistakes
D) increase the degree of departmentalization
E) reinforce interdependence and reduce boundaries

Question

Quizplus · Accepted Answer

To make a firm a learning organization, managers should reinforce interdependence and reduce boundaries between departments and teams. This allows for greater communication and collaboration, leading to shared knowledge and learning. Increasing hierarchical levels or departmentalization can create silos and hinder the spread of information, while penalizing mistakes can discourage experimentation and innovation. Cross-functional teams, on the other hand, can facilitate learning and knowledge sharing.

In Order to Make Their Firm a Learning Organization, Managers