You are involved in training and development for your division at Dunder Mifflin Inc. You want to target some specific organizational problems through training.
-You are introducing self-managed teams and implementing quality-management programs. It would be important to conduct training in ________ skills.
A) basic literacy
B) technical
C) interpersonal
D) problem-solving
E) interdependence

Question

Quizplus · Accepted Answer

Problem-solving training has become a part of almost every organizational effort to introduce self-managed teams or implement quality-management programs. Problem-solving training for managers and other employees can include activities to sharpen their logic, reasoning, and problem-defining skills as well as their abilities to assess causation, develop and analyze alternatives, and select solutions.

You Are Involved in Training and Development for Your Division