Norah Baines has been one of the most devoted teachers at Oakwood Academy. She has been working with the institution for seven years and is expecting a promotion soon. However, Norah's candidacy for this promotion is passed over in favor of another less experienced male employee as Norah plans to start a family soon. Consequently, Norah writes a formal letter voicing her concerns. Norah's letter fulfills the ________ function of communication.
A) motivation
B) accommodation
C) facilitation
D) control
E) informal

Question

Quizplus · Accepted Answer

Norah's letter aims to address and possibly rectify an issue related to her promotion being passed over, which aligns with the control function of communication. This function involves regulating behaviors within an organization, in this case, addressing a potential issue of discrimination or unfair treatment.

Norah Baines Has Been One of the Most Devoted Teachers