A McDonald's single-lane drive-through that has one window for making the payment and a second window for receiving the food behaves most like which of the following?
A) single-server, single-phase system
B) single-server, multiphase system
C) multiple-server, single-phase system
D) multiple-server, multiphase system
E) single-server, sequential-phase system

Question

Quizplus · Accepted Answer

The McDonald's single-lane drive-through has a single server (the worker taking orders and giving out food) and two distinct phases (payment and food pick-up), so it can be classified as a single-server, multiphase system.

A McDonald's Single-Lane Drive-Through That Has One Window for Making