Three broad categories of definitions of quality are:
A) product quality, service quality, and organizational quality.
B) user based, manufacturing based, and product based.
C) internal, external, and prevention.
D) low-cost, response, and differentiation.
E) Pareto, Shewhart, and Deming.

Question

Quizplus · Accepted Answer

The three broad categories of definitions of quality are user based, manufacturing based, and product based. Product quality, service quality, and organizational quality are examples of the product-based definition of quality. Internal, external, and prevention are examples of the manufacturing-based definition of quality. Low-cost, response, and differentiation are examples of the user-based definition of quality. Pareto, Shewhart, and Deming are individuals who have made significant contributions to the field of quality management, but their names are not associated with the three broad categories of definitions of quality.

Three Broad Categories of Definitions of Quality Are