If 1 million passengers pass through the St.Louis Airport with checked baggage each month,a successful Six Sigma program for baggage handling would result in how many passengers with misplaced luggage?
A)3.4
B)6.0
C)34
D)2700
E)6 times the monthly standard deviation of passengers

Question

Quizplus · Accepted Answer

A successful Six Sigma program aims for a level of performance where there are fewer than 3.4 defects per million opportunities (DPMO). In this case, the opportunity is each checked bag, so assuming one bag per passenger, there are 1 million opportunities each month. Therefore, 3.4 bags per million (or 0.0034%) could be expected to be misplaced, which amounts to 1 million x 0.0034 = 3400 bags misplaced per month.

If 1 Million Passengers Pass Through the St