Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a:
A) Pareto chart.
B) flowchart.
C) check sheet.
D) Taguchi map.
E) poka-yoke.

Question

Quizplus · Accepted Answer

Flowcharts are used to illustrate the sequence of events in a process, making it easier to identify areas for improvement and potential sources of errors. Pareto charts are used to identify the most frequent sources of problems, check sheets are used to collect data, Taguchi maps are used to identify optimal settings for a process, and poka-yoke is a mistake-proofing technique.

Among the Tools of TQM, the Tool Ordinarily Used to Aid