The ability of an organization to produce goods or services that have some uniqueness in their characteristics is:
A) mass production.
B) time-based competition.
C) competing on productivity.
D) competing on quality.
E) competing on differentiation.

Question

Quizplus · Accepted Answer

Competing on differentiation means that an organization is able to produce goods or services that have unique characteristics that set them apart from competitors. This can be a powerful strategy for attracting and retaining customers who are looking for something different or special. Mass production focuses on producing large quantities of standardized goods, time-based competition focuses on speed of delivery or time-to-market, competing on productivity focuses on maximizing output while minimizing input, and competing on quality focuses on producing goods or services that meet or exceed customer expectations for reliability and performance.

The Ability of an Organization to Produce Goods or Services