Helen's organisation has in recent years undergone a structural change.Compared to its previous structure,work specialisation,centralisation and span of control have all increased within the organisation. Helen notices that many of her employees are less satisfied now.Based on the available information,this is most likely linked to:
A)increased centralisation.
B)increased autonomy.
C)increased span of control.
D)all of the above.

Question

Quizplus · Accepted Answer

Increased centralisation means that decision-making authority is concentrated at the top of the organisation, which can lead to employees feeling less empowered and less satisfied with the level of control they have over their work. Increased work specialisation also means that employees may have less variety in their tasks, which can also contribute to reduced job satisfaction. Increased autonomy and span of control, on the other hand, would typically be associated with greater employee satisfaction.

Helen's Organisation Has in Recent Years Undergone a Structural Change