Kevin and Dan are respectively the managers of the sales and advertisement departments within a newspaper company.The sales department is responsible for finding the clients to place the ads in the newspaper and the advertisement department is responsible for creating and arranging the ads.On more than one occasion,Dan has complained to Kevin that the sales staff is too slow in their delivery of client details.In response to this,Kevin has agreed to talk to his sales team to come up with a more efficient way of handing over client details. For the most ideal arrangement,which conflict handling intervention should Dan and Kevin be using?
A)competing
B)collaborating
C)avoiding
D)accommodating

Question

Quizplus · Accepted Answer

Collaborating would be the best choice as it involves working together to find a mutually beneficial solution. This would allow both managers to address the issue of slow client delivery by finding a more efficient way of handling client details that works for both departments.

Kevin and Dan Are Respectively the Managers of the Sales