Dave is a HR manager who is attempting to introduce a new coaching program into his organisation.He is aware that John,an executive manager,highly values the development of leadership qualities within his staff. Dave then approaches the assistant director,who is a close personal friend,to make a case for his coaching program.In this situation,he is most likely to use:
A) legitimacy.
B) personal appeals.
C) exchange.
D) ingratiation.
Correct Answer:
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