Com-net is a telecommunications company.Two departments within the company are sales and billing.The sales team will call existing customers to offer Internet packages.However,this package quite frequently does not arrive and the customers are still billed for using Internet services that they have not received. In the situation above,what component of the communication process could be improved:
A)feedback
B)channels
C)decoding
D)encoding

Question

Quizplus · Accepted Answer

Improving feedback would allow the company to receive information from customers about issues with package delivery, enabling them to address and resolve these problems effectively.

Com-Net Is a Telecommunications Company