OB can provide considerable guidance in helping managers create customer-responsive cultures.

Question

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Organizational behavior (OB) is a field of study that examines the behavior and actions of individuals, groups, and structures within an organization. It provides insight into how organizations can create customer-responsive cultures by understanding the attitudes and motivations of employees, promoting open communication, encouraging teamwork, and fostering a positive organizational culture. Therefore, OB can provide considerable guidance in helping managers create customer-responsive cultures.

OB Can Provide Considerable Guidance in Helping Managers Create Customer-Responsive